The agreement
Welcome! These Terms of Service ("Terms") are the agreement between you and JDMC Ventures LLC("we," "us," "our"), a Florida limited liability company, covering your use of itslolaandstitch.com, our cookbooks, our newsletter, and any related products or services (the "Site").
By using the Site or buying anything from us, you confirm that you've read these Terms, agree to them, and have the legal authority to do so. If you don't agree, please don't use the Site.
These Terms include important provisions about refunds (Section 6), disclaimers (Section 9), limits on our liability (Section 10), and how disputes are resolved (Section 12). Read those carefully.
Who can use the site
You must be at least 18 years old (or the age of majority in your jurisdiction) to make a purchase. By using the Site, you confirm that you meet this requirement.
The Site is operated from the United States. We make no claim that our content is appropriate or available outside the U.S. — if you access it from elsewhere, you do so on your own initiative and are responsible for compliance with local laws.
Your account
Access to your purchased cookbook is delivered via a unique download link tied to your order's checkout session. Keep your order confirmation email — it contains the link you'll need to re-download. If you lose it or suspect unauthorized access, write to us at support@itslolaandstitch.com.
Purchases & payment
All prices are listed in U.S. dollars (USD) and are exclusive of any applicable sales tax. Sales tax is calculated and added automatically at checkout where required, based on your billing address.
By placing an order, you authorize us (and our payment processor Stripe) to charge your selected payment method for the total amount of the order. We may decline or cancel any order — for example, if there's a pricing error, suspected fraud, or a product is no longer available — and will refund any amount already charged.
Promotions, discount codes, and bundles are subject to their own terms and may have expiration dates or usage limits. Codes can't be combined unless we say so explicitly.
Digital products
Our cookbooks and recipe packs are digital products delivered as PDF. After your order is confirmed, you'll receive a download link on the order success page and in your confirmation email. Make sure your email address is correct at checkout — we can't be responsible for typos.
When you buy a digital product, we grant you a personal, non-exclusive, non-transferable license to download it for your own household use. You may print copies for personal use. You may not resell, redistribute, share publicly, post the file on file-sharing sites, or use our content commercially.
Refunds & cancellations
Because our cookbooks are digital products delivered immediately and are non-returnable in nature, all sales are final and we do not offer refunds once an order is placed and the download link has been issued.
We make this policy clear at checkout. By completing your purchase, you acknowledge and agree that you are waiving any statutory right to a "cooling-off" period that would otherwise apply to digital downloads, where the law permits such waiver.
If your order was double-charged, you were charged but did not receive a working download link, or there is a genuine technical defect that prevents you from accessing the cookbook, write to us at support@itslolaandstitch.com and we will make it right — typically by re-issuing the download or reversing the charge.
Nothing in this section limits any non-waivable refund rights you have under applicable consumer-protection law.
What you can & can't do
When you use the Site, please don't:
- Resell, sublicense, or redistribute our recipes, cookbooks, photos, or written content.
- Use our content to train AI models or generate competing products.
- Reverse-engineer, scrape, or systematically harvest the Site.
- Try to break, overload, or interfere with the Site's normal operation.
- Impersonate us or anyone else, or pretend you're affiliated with us when you're not.
- Use the Site to send spam, malware, or anything illegal.
All content on the Site — including recipes, photos, illustrations, the Lola & Stitch name and logo, and the Frenchie Kitchen brand — is owned by us or our licensors and protected by copyright, trademark, and other laws.
Things you submit
If you tag us in a recipe photo, leave a review, or send us a message, you grant us a worldwide, royalty-free, non-exclusive license to use, display, and share that content in connection with the brand (e.g. reposting your dog enjoying our recipes). We aim to credit you when we share your content.
You confirm that anything you submit is yours to share, doesn't infringe anyone else's rights, and isn't false, misleading, or harmful. Want us to take something down? Email us and we will.
Disclaimers (especially food)
Our recipes are designed to be enjoyed by healthy adult dogs as occasional treats — not as a complete diet. We are not veterinarians. Always check with your vet before introducing new foods, especially if your dog has allergies, medical conditions, or is on medication.
You are responsible for confirming that every ingredient is safe for your specific dog. The Site is provided "as is" and "as available", without warranties of any kind, express or implied — including warranties of merchantability, fitness for a particular purpose, or non-infringement — to the maximum extent permitted by law.
We don't guarantee that the Site will be uninterrupted, error-free, or secure, and we don't guarantee any specific outcome from following our recipes or advice.
Our full Disclaimer is incorporated into and forms part of these Terms. Please read it alongside this section — the two are intended to be consistent.
Liability limits
To the maximum extent permitted by law, JDMC Ventures LLC, its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Site, our products, or these Terms — even if we've been advised that such damages are possible.
Our total liability for any claim relating to the Site or our products will not exceed the greater of (a) the amount you paid us in the 12 months before the claim arose, or (b) fifty U.S. dollars ($50).
Some jurisdictions don't allow these limits — in that case, the limits apply only to the extent the law allows.
Ending the agreement
You can stop using the Site at any time. We can suspend or end your access if you violate these Terms or use the Site in a way that harms us, our other customers, or the integrity of the Site. Sections that by their nature should survive — including license, refund policy, disclaimers, liability limits, and governing law — will continue to apply after the agreement ends.
Governing law
These Terms are governed by the laws of the State of Florida, U.S.A., without regard to its conflict-of-law principles. Any dispute relating to these Terms or the Site will be brought exclusively in the state or federal courts located in Florida, and you consent to the personal jurisdiction of those courts.
Nothing in this section limits any rights you have under mandatory consumer-protection laws in your home jurisdiction.
Changes to these terms
We may update these Terms as the business changes. When we do, we'll update the "Last updated" date above. For material changes, we'll post a notice on the Site or email you. Your continued use of the Site after a change means you accept the new Terms.
Contact us
Questions, complaints, or just want to chat about a recipe? We're here.